Privacy and Cookies Policy

Privacy and Cookies Policy

This Privacy and Cookies Policy establishes the bases on which Bel cashmere SC, with email address: info@bel-cashmere.com , operates in Spain the sale of products of the BEL CASHMERE brand, processes your personal data when you provide it to us during your experience through the website www.BEL-CASHMERE.com (hereinafter, "the Website") or other applications, software, digital media, supports or devices enabled to interact with the online sales platform for products, services and functionalities related to the BEL CASHMERE brand.

Every time you use the Platform, you provide us with or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, email, billing or shipping addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, "Personal Data"), whether to browse the Platform, purchase our products or services, or to obtain information about you, we may use your personal data to obtain your consent.

products or make use of its services or functionalities, will be subject to the application of this Privacy and Cookies Policy, together with the Conditions of Use and Purchase, and other documents referenced therein (jointly "the Terms and Conditions") in force at all times, and you should review said texts to ensure that you agree with them.

  1. DATA COLLECTION AND MAIN PURPOSES OF PROCESSING

Remember that before you start using any of our services or features, you must read this Privacy and Cookies Policy, as well as the specific section in the Terms and Conditions. In this section, you can see if there are any specific conditions for their use, or if they require specific processing of your Personal Data.

Failure to provide certain information marked as mandatory may result in the inability to process your user registration or use certain features or services available through the Platform.

The user (you) hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify us of any changes or modifications to such data. If you provide us with the Personal Data of third parties, you are responsible for having informed them and obtained their consent to share it for the purposes indicated in the relevant sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform, the Platform Controller, or any third party through the provision of erroneous, inaccurate, or incomplete information in the registration forms shall be the sole responsibility of the user.

Bel cashmere (Adriana Poveda), as the controller, will process your Personal Data for the following purposes:

  • 1 Manage your registration as a Platform user: The Personal Data you provide will be processed to identify you as a Platform user and give you access to the various features, products, and services available to you as a registered user.
  • 2. Contact you via email regarding updates or informational communications related to the contracted functionalities, products, or services, including security updates of the Platform, whenever necessary or reasonable for its execution.
  • 3 Respond to requests or petitions you make through the Customer Service channels available on our Platform.
  1. Newsletter Subscription

If you subscribe to the BEL CASHMERE newsletter, we will provide you with information about our products and services via email.

Subscribing to the BEL CASHMERE Newsletter may involve the use of your Personal Data to provide you with personalized advertising related to our products and services via email or other electronic means, whether our own or those of third-party partners. In order to improve the service we provide to you, we inform you that Personal Data relating to your purchases in our online and physical stores, tastes, and preferences, may be used for analytical purposes, generating user profiles, marketing studies, quality surveys, and improving customer interaction.

You can modify your details or unsubscribe by sending an email to info@bel-cashmere.com , as well as following the instructions we provide in each communication.

  1. DATA PROTECTION RIGHTS

The Data Controllers undertake to respect the confidentiality of your Personal Data and guarantee the exercise of your rights. You may exercise your rights of access, rectification, erasure, and objection at any time by sending an email to info@bel-cashmere.com, stating the reason for your request.

If necessary, we may request a copy of your ID, passport, or other valid identification document. If you decide to exercise these rights and your email address is included among the personal data you have provided, we would appreciate it if you could specifically state this in your communication, including the email address for which you wish to exercise your right of access, rectification, erasure, or objection.

  1. OTHER NECESSARY USES OF YOUR PERSONAL DATA

It may be necessary to provide your Personal Data to third parties that provide us with support services, such as financial institutions, anti-fraud entities, technology service providers, logistics, transportation and delivery, customer service, and/or transaction analysis providers conducted through the Platform in order to offer users sufficient guarantees in commercial transactions, etc. By providing us with your Personal Data through this Platform, you authorize us to process and share your information with these collaborators.

  1. INFORMATION ABOUT COOKIES

This website, like most websites on the Internet, uses cookies to improve user experience. Below you will find information about what cookies are, what types of cookies this website uses, how you can disable cookies in your browser, and how to specifically disable the installation of third-party cookies. If you cannot find the specific information you are looking for, please contact info@bel-cashmere.com.

What are cookies?

Cookies are small files that some platforms, such as websites, can install on your computer, smartphone, tablet, or connected TV. Their functions can be very varied: storing your browsing preferences, collecting statistical information, enabling certain technical features, etc. Sometimes, cookies are used to store basic information about the user's browsing habits or their device, to the extent, depending on the case, that they can be recognized.

Why are they important?

Cookies are useful for several reasons. From a technical perspective, they allow websites to function more efficiently and adapt to your preferences, such as storing your language or currency. They also help website managers improve the services they offer, thanks to the statistical information they collect. Finally, they help make the advertising we show you more efficient, which allows us to offer you services free of charge.

How do we use cookies?

Browsing this portal means that the following types of cookies may be installed:

Performance improvement cookies

These types of cookies retain your preferences for certain tools or services so you don't have to reconfigure them every time you visit our website. In some cases, they may be provided by third parties. Examples include: audio player volume, item sorting preferences, or supported video playback speeds. In the case of e-commerce, they allow us to maintain information about your shopping cart.

Statistical analysis cookies

These cookies, whether processed by us or by third parties, allow us to quantify the number of visitors and statistically analyze how users use our services. They allow us to analyze website browsing and thus improve the range of products and services we offer.

Geolocation cookies

These cookies are used by programs that attempt to geographically locate the location of your computer, smartphone, tablet, or connected TV, in order to anonymously offer you more appropriate content and services.

Registration cookies

When you register on our portal, cookies are generated that identify you as a registered user and indicate when you have logged into the portal.

Advertising cookies

These cookies, whether processed by us or by third parties, allow us to effectively manage the advertising space on our website, tailoring the content of the advertisement to the content of the requested service or your use of our website. These cookies allow us to understand your internet browsing habits and show you advertising related to your browsing profile.

Other third-party cookies

On some of our pages, third-party cookies may be installed to manage and improve the services they offer. An example of this use is the links to social media that allow you to share our content.

How can I set my preferences?

You can allow, block, or delete cookies installed on your device by configuring your internet browser options. If you block cookies, certain services requiring their use may not be available to you.

Finally, you can go to the Your Online Choices portal where, in addition to finding useful information, you can configure your preferences regarding third-party advertising cookies on a provider-by-provider basis.

If you wish to contact us regarding our cookie policy, you can do so at info@bel-cashmere.com